Frequently Asked Questions

Our minimum bill rate for cleaning services is 2 hours. If you would like laundry assistance as well during your visit, we would encourage at least 3 hours for the visit.

If you purchase our full service package, we bring all cleaning supplies, vacuums and mop. If you prefer, you are more than welcome to provide your own select supplies for us to use.

Clients that only receive basic or general housekeeping services are expected to provide your own supplies a, vacuum, and mop.

Although we strive to keep you with a housekeeper you are familiar with, we can't guarantee that it'll be the same person each time. However, we are confident you'll receive the same level of service no matter who comes.

Most clients book biweekly services with us. We offer weekly, monthly, bi-monthly, and even one-time service that suits your need.

Our goal is to get your home to a level where subsequent visits are maintenance visits. This may mean longer or more frequent initial visits until your home is up to snuff.

We certainly offer deep cleaning service, however deep cleaning is not included in every visit. Our housekeepers will work with you to figure out a plan to tackle areas like appliances, cabinetry, light fixtures, windows, and baseboards while tackling areas of the home you use the most.

Yes, Home Keepers is bonded and insured as a division of The Compassion Network Inc.

You do not need to be a senior to purchase our services. We provide service for people of all ages. Our services are most tailored to seniors and those most vulnerable.

Home Keepers currently provides service to the Edmonton area including the City of Edmonton, St. Albert, Sherwood Park, Parkland County, Strathcona County, and Beaumont.